mk77 Privacy Policy
mk77 handles your personal data responsibly. This page explains what data is collected, how it is used, and what your rights are.
Introduction and Purpose of This Policy
mk77 (also referred to as "we" and "our") is a platform providing online casino and football betting services for Myanmar players. We take the security of your personal data seriously and have prepared this Privacy Policy ("Policy") accordingly.
This Policy applies to all players, visitors, and members who access and use the mk77.lol website ("Service"). By continuing to use this website, you are considered to have agreed to the terms set out in this Policy.
The purposes of this Policy are —
- To clearly inform you of what data we collect
- To explain the purposes for which that data is used
- To clarify who that data may be shared with
- To set out your rights regarding your personal data
- To explain our approach to data security
If any part of this Policy is unclear, you can reach us through 24/7 Live Chat on the website.
Types of Data We Collect
While you use the mk77 platform, we may collect data in the following categories —
2.1 Data You Provide Directly
- Name, date of birth, and contact details provided during account registration
- Financial information obtained from payment and deposit/withdrawal transactions
- A copy of your National ID or other valid identification documents submitted for identity verification (KYC)
- Messages and communication history sent through customer support
2.2 Automatically Collected Data
- IP address, browser type and version, device type
- Website navigation path and browsing history
- Gaming duration and win/loss history
- Cookies and fingerprinting technology data
- Login and logout records (Myanmar Standard Time MMT UTC+6:30)
2.3 Cookies and Tracking Technologies
We use cookies, web beacons and fingerprinting technologies to keep the website running smoothly, improve the player experience and carry out security checks. You can disable cookies through your browser settings, but some website features may be limited as a result.
How We Use Your Data
We use the data we collect only for the following purposes—
3.1 Account Management and Service Delivery
- To create and verify your account
- To process deposits, withdrawals and money transfers
- To issue rewards and bonuses
- To calculate VIP level and cashback amounts
3.2 Security and Fraud Prevention
- To prevent financial fraud and scams
- To carry out identity verification (KYC)
- To block underage (under 21) access
- To use SSL encryption tools to protect the website
3.3 Customer Service and Communication
- To resolve issues via 24/7 Live Chat and Email
- To notify you of service changes and policy updates
- To send responsible gambling reminders
3.4 Service Improvement and Analysis
- To improve website performance
- To research the game types players prefer
- To measure the effectiveness of bonus designs
Data Sharing with Third Parties
We do not sell or rent your personal data to third parties for any commercial or financial benefit. However, sharing may occur in the following situations—
- Service Providers: We share only the necessary data with payment and financial service providers such as KBZPay, Wave Money and AYA Pay
- Security Companies: Companies that work with us on fraud prevention and data security checks
- Legal Requirements: To meet binding legal obligations required by judicial authorities or legal requests
- Your Consent: Data may be shared for a specific purpose where you have given your explicit consent
We ensure that our agreements with third-party service providers we share data with include data protection terms.
Data Security Measures
mk77 has technical and procedural safeguards in place to protect your personal information—
5.1 Technical Protection
- Data transmissions are protected with SSL (Secure Socket Layer) encryption
- Shared databases are encrypted and have appropriate access controls in place
- Server security audits are conducted regularly
- Two-Factor Authentication is encouraged for account login
5.2 Procedural Protection
- Data access is restricted on a need-to-know basis
- Staff receive regular training on handling personal data
- A response plan is in place in the event of a data breach
- Service providers are audited for compliance with data protection requirements
While we make every effort to keep your data secure, we acknowledge that internet transmissions and electronic storage cannot be guaranteed 100% secure. If a data breach is discovered, affected individuals will be notified as quickly as possible.
Data Retention Policy
We retain your personal data for as long as necessary to provide our services. Even after your account is closed, data may be kept for as long as needed to meet legal obligations—
- Account Data: Retained from the date of account closure for a legally required period
- Financial Records: Retained for the period required for financial protection and auditing purposes
- Communication Records: Retained for a set period to support customer service and resolve disputes
- Transaction Records: Retained for the period required to operate responsible gambling tools
Data beyond the retention period will be securely deleted or anonymised.
Your Data Rights
Every player on the mk77 platform has the following rights regarding their personal data—
7.1 Right to Access
You can request to know what data we hold about you. We will provide the data you are entitled to receive.
7.2 Right to Rectification
If the data we hold is inaccurate or incomplete, you can request a correction. Contact customer support and send us the correct details.
7.3 Right to Erasure
In certain circumstances ("right to be forgotten"), you can request that we delete the data we hold about you. Please understand, however, that we may decline to delete data we are legally required to retain.
7.4 Right to Object
You have the right to object to the processing of your data, in particular regarding direct marketing and profiling.
7.5 Right to Data Portability
You can request to receive your data in a transferable format for yourself or a third party. We will do our best to fulfil this request as completely as possible.
To exercise any of these rights, reach us via 24/7 Live Chat on the website or email us at [email protected]. Please provide at minimum the following details — your name and account contact information — so we can verify and process your request correctly.
Under-21 Protection Policy
mk77 is a service for adults aged 21 and above only. We do not allow anyone under 21 to access or play on the platform.
- Date of birth is verified at registration
- Age is confirmed through the KYC process
- If underage access is suspected, the account is immediately suspended pending investigation
- Any data found to belong to an under-21 player, even if collected unintentionally, will be deleted
If you have any information suggesting that an under-21 player is accessing the platform, please notify us immediately at [email protected].
Policy Updates and Changes
We may update this Privacy Policy from time to time. For significant changes, we will post a clear notice on the website and update the "Last Updated" date at the top of this page.
Continuing to use the website after any update is made means you accept the revised policy. If you do not agree with the changes, please stop using the website and contact us at [email protected].
Ways to Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact mk77 customer support—
Click Live Chat on the website to reach us directly. Support is available in Myanmar language.
[email protected]
Send your data requests and privacy policy enquiries here
Any updated version of this policy will be published on this page only, and the "Last Updated" date will also be updated. Please note that we will always display our contact email as plain text, never as a mailto: link.